Contact Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.What is your inquiry about?Select a valuePhoenix – Appeal a severe impact claimPhoenix – Pay issuePhoenix – Damages TaxabilityPhoenix – Damages for Retirees and Former EmployeesPhoenix – OverpaymentsContact a regional representativeExpense claim helpMembership informationOnline Education ProgramPSAC’s actions or policiesPSAC online account helpSituation at workSuggestion about my collective agreementTechnical problem with the websiteUnion duesMember benefitsBargaining issuesDental Care PlanSomething elseStrike questionsStrike payRatification votesCovid-19PensionsHealth Care PlanDisability InsuranceHow to access the member portal699 Leave – Reconsideration processAre a current employee or a retiree?Select a valueEmployeeRetireeDropdownSelect a valueSubmit my first claimFind out the status of my claimHelp with a claim in progressOtherClassification1st Hiring DateClaim numberPSAC ID # *PSAC ID # For Phoenix requestsFirst name *Last name *Postal code *Email *(Personal – not work email. Responses will be sent to personal email addresses.)Middle nameAll former surnames(including surname at birth, if different from above)Address *City *Grievance number(If applicable)Cell PhoneProvince/Territory *Union representative email address(If applicable)Home Phone *Personal Record Identifier (PRI) *Current or Former Group & Level *Current or Former (Province/Territory) of workCurrent or Former job title *Which agency, department are you employed with?Select a valueAccessibility Standards CanadaAdministrative Tribunals Support Service of CanadaAgriculture and Agri-Food CanadaAtlantic Canada Opportunities AgencyCanada Border ServicesCanada Revenue AgencyCanada School of Public ServiceCanadian Centre for Occupational Health and SafetyCanadian Dairy CommissionCanadian Food Inspection AgencyCanadian Grain CommissionCanadian HeritageCanadian High Artic Research StationCanadian Human Rights CommissionCanadian Institutes of Health ResearchCanadian Intergovernmental Conference SecretariatCanadian Northern Economic Development AgencyCanadian Nuclear Safety CommissionCanadian Radio-television and Telecommunications CommissionCanadian Security Intelligence ServiceCanadian Space AgencyCanadian Transportation AgencyCivilian Review and Complaints Commission for the RCMPCommunications Security Establishment CanadaCopyright Board CanadaCorrectional Service CanadaCourts Administration ServiceCrown-Indigenous Relations and Northern Affairs CanadaDepartment of Finance CanadaDepartment of JusticeEconomic Development Agency of Canada for the Regions of QuébecElections CanadaEmployment and Social Development CanadaEnvironment and Climate Change CanadaFarm Products Council of CanadaFederal Economic Development Agency for Northern OntarioFederal Economic Development Agency for Southern OntarioFinancial Consumer Agency of CanadaFinancial Transactions and Reports Analysis Centre of CanadaFisheries and Oceans CanadaGlobal Affairs CanadaHealth CanadaHouse of Commons (Employees)House of Commons (Members)Immigration and Refugee Board of CanadaImmigration, Refugees and Citizenship CanadaImpact Assessment Agency of CanadaIndian Oil and Gas CanadaIndigenous Services CanadaInfrastructure CanadaInnovation, Science and Economic Development CanadaInternational Joint Commission (Canadian Section)Law Commission of CanadaLeaders Debate CommissionLibrary and Archives CanadaLibrary of ParliamentMilitary Grievances External Review CommitteeMilitary Police Complaints Commission of CanadaNational DefenceNational Energy BoardNational Film BoardNational Research Council CanadaNational Security and Intelligence Review AgencyNatural Resources CanadaNatural Sciences and Engineering Research Council of CanadaNorthern Pipeline Agency CanadaOffice of the Auditor General of CanadaOffice of the Commissioner for Federal Judicial Affairs CanadaOffice of the Commissioner of Lobbying of CanadaOffice of the Commissioner of Official LanguagesOffice of the Communications Security Establishment CommissionerOffice of the Conflict of Interest and Ethics CommissionerOffice of the Correctional InvestigatorOffice of the Information Commissioner of CanadaOffice of the Intelligence CommissionerOffice of the Public Sector Integrity Commissioner of CanadaOffice of the Secretary to the Governor GeneralOffice of the Senate Ethics OfficerOffice of the Superintendent of Financial Institutions CanadaParks CanadaParole Board of CanadaPatented Medicine Prices Review Board CanadaPrivy Council OfficePublic Health Agency of CanadaPublic Prosecution Service of CanadaPublic Safety CanadaPublic Service Commission of CanadaPublic Services and Procurement CanadaRCMP External Review CommitteeRoyal Canadian Mounted PoliceSecretariat of the National Security and Intelligence Committee of ParliamentariansSenateShared Services CanadaSocial Sciences and Humanities Research Council of CanadaStatistics CanadaStatistics Survey OperationsSupreme Court of CanadaTelefilm CanadaThe National Battlefields CommissionTransport CanadaTransportation Safety Board of CanadaTreasury Board of Canada SecretariatVeterans Affairs CanadaVeterans Review and Appeal BoardWestern Economic Diversification CanadaWomen and Gender Equality CanadaWho is your current or former employer?Select a valueAccessibility Standards CanadaAdministrative Tribunals Support Service of CanadaAgriculture and Agri-Food CanadaAtlantic Canada Opportunities AgencyCanada Border ServicesCanada Revenue AgencyCanada School of Public ServiceCanadian Centre for Occupational Health and SafetyCanadian Dairy CommissionCanadian Food Inspection AgencyCanadian Grain CommissionCanadian HeritageCanadian High Artic Research StationCanadian Human Rights CommissionCanadian Institutes of Health ResearchCanadian Intergovernmental Conference SecretariatCanadian Northern Economic Development AgencyCanadian Nuclear Safety CommissionCanadian Radio-television and Telecommunications CommissionCanadian Security Intelligence ServiceCanadian Space AgencyCanadian Transportation AgencyCivilian Review and Complaints Commission for the RCMPCommunications Security Establishment CanadaCopyright Board CanadaCorrectional Service CanadaCourts Administration ServiceCrown-Indigenous Relations and Northern Affairs CanadaDepartment of Finance CanadaDepartment of JusticeEconomic Development Agency of Canada for the Regions of QuébecElections CanadaEmployment and Social Development CanadaEnvironment and Climate Change CanadaFarm Products Council of CanadaFederal Economic Development Agency for Northern OntarioFederal Economic Development Agency for Southern OntarioFinancial Consumer Agency of CanadaFinancial Transactions and Reports Analysis Centre of CanadaFisheries and Oceans CanadaGlobal Affairs CanadaHealth CanadaHouse of Commons (Employees)House of Commons (Members)Immigration and Refugee Board of CanadaImmigration, Refugees and Citizenship CanadaImpact Assessment Agency of CanadaIndian Oil and Gas CanadaIndigenous Services CanadaInfrastructure CanadaInnovation, Science and Economic Development CanadaInternational Joint Commission (Canadian Section)Law Commission of CanadaLeaders Debate CommissionLibrary and Archives CanadaLibrary of ParliamentMilitary Grievances External Review CommitteeMilitary Police Complaints Commission of CanadaNational DefenceNational Energy BoardNational Film BoardNational Research Council CanadaNational Security and Intelligence Review AgencyNatural Resources CanadaNatural Sciences and Engineering Research Council of CanadaNorthern Pipeline Agency CanadaOffice of the Auditor General of CanadaOffice of the Commissioner for Federal Judicial Affairs CanadaOffice of the Commissioner of Lobbying of CanadaOffice of the Commissioner of Official LanguagesOffice of the Communications Security Establishment CommissionerOffice of the Conflict of Interest and Ethics CommissionerOffice of the Correctional InvestigatorOffice of the Information Commissioner of CanadaOffice of the Intelligence CommissionerOffice of the Public Sector Integrity Commissioner of CanadaOffice of the Secretary to the Governor GeneralOffice of the Senate Ethics OfficerOffice of the Superintendent of Financial Institutions CanadaParks CanadaParole Board of CanadaPatented Medicine Prices Review Board CanadaPrivy Council OfficePublic Health Agency of CanadaPublic Prosecution Service of CanadaPublic Safety CanadaPublic Service Commission of CanadaPublic Services and Procurement CanadaRCMP External Review CommitteeRoyal Canadian Mounted PoliceSecretariat of the National Security and Intelligence Committee of ParliamentariansSenateShared Services CanadaSocial Sciences and Humanities Research Council of CanadaStatistics CanadaStatistics Survey OperationsSupreme Court of CanadaTelefilm CanadaThe National Battlefields CommissionTransport CanadaTransportation Safety Board of CanadaTreasury Board of Canada SecretariatVeterans Affairs CanadaVeterans Review and Appeal BoardWestern Economic Diversification CanadaWomen and Gender Equality CanadaWhich agency, department were you formally employed with?Select a valueAccessibility Standards CanadaAdministrative Tribunals Support Service of CanadaAgriculture and Agri-Food CanadaAtlantic Canada Opportunities AgencyCanada Border ServicesCanada Revenue AgencyCanada School of Public ServiceCanadian Centre for Occupational Health and SafetyCanadian Dairy CommissionCanadian Food Inspection AgencyCanadian Grain CommissionCanadian HeritageCanadian High Artic Research StationCanadian Human Rights CommissionCanadian Institutes of Health ResearchCanadian Intergovernmental Conference SecretariatCanadian Northern Economic Development AgencyCanadian Nuclear Safety CommissionCanadian Radio-television and Telecommunications CommissionCanadian Security Intelligence ServiceCanadian Space AgencyCanadian Transportation AgencyCivilian Review and Complaints Commission for the RCMPCommunications Security Establishment CanadaCopyright Board CanadaCorrectional Service CanadaCourts Administration ServiceCrown-Indigenous Relations and Northern Affairs CanadaDepartment of Finance CanadaDepartment of JusticeEconomic Development Agency of Canada for the Regions of QuébecElections CanadaEmployment and Social Development CanadaEnvironment and Climate Change CanadaFarm Products Council of CanadaFederal Economic Development Agency for Northern OntarioFederal Economic Development Agency for Southern OntarioFinancial Consumer Agency of CanadaFinancial Transactions and Reports Analysis Centre of CanadaFisheries and Oceans CanadaGlobal Affairs CanadaHealth CanadaHouse of Commons (Employees)House of Commons (Members)Immigration and Refugee Board of CanadaImmigration, Refugees and Citizenship CanadaImpact Assessment Agency of CanadaIndian Oil and Gas CanadaIndigenous Services CanadaInfrastructure CanadaInnovation, Science and Economic Development CanadaInternational Joint Commission (Canadian Section)Law Commission of CanadaLeaders Debate CommissionLibrary and Archives CanadaLibrary of ParliamentMilitary Grievances External Review CommitteeMilitary Police Complaints Commission of CanadaNational DefenceNational Energy BoardNational Film BoardNational Research Council CanadaNational Security and Intelligence Review AgencyNatural Resources CanadaNatural Sciences and Engineering Research Council of CanadaNorthern Pipeline Agency CanadaOffice of the Auditor General of CanadaOffice of the Commissioner for Federal Judicial Affairs CanadaOffice of the Commissioner of Lobbying of CanadaOffice of the Commissioner of Official LanguagesOffice of the Communications Security Establishment CommissionerOffice of the Conflict of Interest and Ethics CommissionerOffice of the Correctional InvestigatorOffice of the Information Commissioner of CanadaOffice of the Intelligence CommissionerOffice of the Public Sector Integrity Commissioner of CanadaOffice of the Secretary to the Governor GeneralOffice of the Senate Ethics OfficerOffice of the Superintendent of Financial Institutions CanadaParks CanadaParole Board of CanadaPatented Medicine Prices Review Board CanadaPrivy Council OfficePublic Health Agency of CanadaPublic Prosecution Service of CanadaPublic Safety CanadaPublic Service Commission of CanadaPublic Services and Procurement CanadaRCMP External Review CommitteeRoyal Canadian Mounted PoliceSecretariat of the National Security and Intelligence Committee of ParliamentariansSenateShared Services CanadaSocial Sciences and Humanities Research Council of CanadaStatistics CanadaStatistics Survey OperationsSupreme Court of CanadaTelefilm CanadaThe National Battlefields CommissionTransport CanadaTransportation Safety Board of CanadaTreasury Board of Canada SecretariatVeterans Affairs CanadaVeterans Review and Appeal BoardWestern Economic Diversification CanadaWomen and Gender Equality CanadaWhich agency, department or non-gov’t workplace are you employed with? *Select a valueTBCanada Revenue Agency (CRA)Canada Food Inspection Agency (CFIA)Parks CanadaA college or universityA territorial government (i.e. Yukon, Nunavut or Northwest Territories)Another employerPlease specifyJob Classification *Work AddressDate of hireNature of your requestWhich PSAC component do you belong to, or do you belong to a Directly Chartered Local (DCL)? *Select a valueAgriculture (AGR)Canada Employment & Immigration Union (CEIU)Customs Immigration Union (CIU)Union of Health and Environment Workers (UHEW)Government Services Union (GSU)Union of National Employees (UNE)Nunavut Employees Union (NEU)Union of Canadian Transportation Employees (UCTE)Union of National Defence Employees (UNDE)Union of Northern Workers (UNW)Union of Postal Communications Employees (UPCE)Union of Taxation Employees (UTE)Union of Veterans’ Affairs Employees (UVAE)Yukon Employees Union (YEU)Directly Chartered Local (DCL) – no componentNot sureDo you have a Phoenix pay grievance?YesNoIf so, what is your grievance number?Have you filed a severe impact claim?YesNoDo you have a copy of your severe impact claim application? If so, please attach it here Click or drag a file to this area to upload. Files must be less than 32MB. Allowed file types: pdf docx.Do you have a copy of your severe impact claim decision letter? If so, please attach it here Click or drag a file to this area to upload. Files must be less than 32MB. Allowed file types: pdf docx.If you received an overpayment letter please provide us with a copy here: Click or drag a file to this area to upload. Has Annex B has been submitted?YesNoIf you already replied to the overpayment letter (Annex B) please provide us with a copy here: Click or drag a file to this area to upload. MessagePlease explain why you wish to appeal your severe impact claimPlease provide a brief description of your pay issue(s) Submit
